We're often asked
Browse questions by Nadabox offering.
Home+
Weekly doorstep pickup of cardboard boxes and online shopping returns for households.
Home+ Standard: Includes unlimited cardboard shipping boxes of all sizes.
Home+ Plastic: Includes unlimited cardboard but also adds shipping plastics like bubble wrap, air pillows, and soft packaging. If it came from a delivery shipment, we'll take it.
Nope. Just set it out — we handle the breakdown, sorting, and removal.
Open the Nadabox app, select the retailer, snap a photo of the item, and place it at your doorstep ahead of pickup day. We verify and process your return — no labels, no printing, no lines.
Right at your doorstep or your preferred pickup spot. Empty boxes, recycling plastics, and online returns can all go in the same area — everything is picked up and processed together.
Once per week on your scheduled day — set your items out the night before or by early morning. The app lets you track your driver, message us directly, and get reminders. Your pickup day is confirmed during setup.
EcoSeller+
Biweekly bundles of reused boxes and shipping materials delivered to online sellers' doors.
A smarter way for small businesses to source shipping boxes. We deliver clean, reusable boxes to your door — helping you ship orders, save money, and reduce waste.
Biweekly, same day every cycle — delivered right to your door, just like ordering new boxes online. Boxes arrive clean, flattened, and bundled, ready to use.
A practical mix of small, medium, and large boxes. You can adjust your preferences in the Nadabox app so your supply matches what you actually ship.
A simple way to show customers you ship responsibly. Display the EcoSeller badge to highlight sustainable practices and build trust with buyers.
The Nadabox app makes personal shopping returns just as simple. Select the retailer, snap a photo, and place the item out for pickup — while also managing your box deliveries and preferences in one place.
Amenity+
Property-wide recycling and returns for apartment communities — doorstep or central drop.
Most residents use their individual doorstep, allowing us to track the environmental impact each unit contributes — visible directly in their Nadabox app. We can also support centralized pickup locations if preferred, based on your property's layout and needs.
Not at all. We reduce cardboard overflow, relieve pressure on waste areas, and remove the need for staff to manage packaging — allowing your team to focus on higher-value responsibilities.
Sustainability incentives vary by location, but many communities may qualify for waste reduction programs or environmental rebates. Nadabox provides measurable impact insights to support ESG reporting and help inform potential incentive or tax opportunities.
Very. At setup, we provide a shareable link for your residents to activate their complimentary membership, included as part of your building's Amenities. It helps promote a more eco-friendly community while making everyday tasks like returns easier. Residents can sign in online to view pickup schedules, manage returns, and track everything in one place — with mobile apps on the way.
Amenity+ enhances your brand, supports eco-conscious living, and aligns with modern expectations — while quietly improving operations, reducing waste-related costs, and contributing to stronger retention and long-term ROI.